Mazda has recognised the top performing dealerships, across the sales and aftersales departments in its annual All-Stars awards. Included in this year’s coveted awards list, Jess Walker from Brindley Mazda has received special recognition for her individual stand out performance during the past 12 months.
Now in its third year, the All-Stars awards celebrate the top 25 Sales and top 25 Aftersales dealers, as well as star performers nominated for individual stand out achievements and contribution in the Mazda All-Stars Sales and Service Leagues 2021/22.
Recognised for her success in sales and driving repeat business at the Wolverhampton dealership, Jess has exemplified Mazda’s challenger spirt and has consistently delivered first-class customer experiences. With over 1,200 vehicles sold in the last five years, Jess has been praised for her excellence in customer retention and has firmly contributed to Brindley Mazda achieving an overall 51 per cent renewals rate.
Commenting on her recent acknowledgement, Jess Walker, Sales Controller at Brindley Mazda, said: “I am so pleased to have won a special recognition award from Mazda UK. It means a lot to me as I put so much into my work and career for the benefit of myself, our customers and our dealership. To win such a rare award is fantastic and I am incredibly proud of this achievement. I am lucky to represent a successful brand in Mazda and do so for a great company as Brindley.”
Recognising Jess’ achievement, Deby Steane, Business Manager at Mazda Motors UK, said: “A huge congratulations to Jess on her All-Stars special recognition. Each year Mazda Business Managers are invited to nominate one star performer from any area of a business within their dealership remit, and this year the competition was genuinely fierce with a number of high calibre individuals put forward.”
Adding, “I’m extremely proud to have presented Jess with this year’s special recognition award for the Midlands area. Not only does Jess have a fantastic renewals rate, but she also has an amazing relationship with all of her customers and consistently receives outstanding reviews from customers and colleagues. Brindley and Mazda are very honoured to have Jess on our team.”
Located in Wolverhampton, Brindley has been an established Mazda franchise since 2012 and has earned an outstanding reputation within the local community. The family-run business has a strong ethos tailored to providing the very best customer experiences, which is further cemented by the dealership ranking fourth in the overall Mazda All Stars Sales League 2021/22 and the dealership’s five-star Feefo rating, as voted by real customers.
Full list of winners include:
|No.1 Sales Dealer||Nunns Mazda|
|No.1 Aftersales Dealer||TW White & Sons Mazda Great Bookham|
|Customer Satisfaction (Sales)||Chris Allen Mazda|
|Customer Satisfaction (Service)||Stourbridge Mazda|
|Customer For Life||Pat Kirk Mazda|
|Service Loyalty||Milcars Mazda|
|Sales Vs Objective||Arnold Clark Mazda Kirkcaldy|
|Parts Performance||Holdcroft Mazda|
|Enquiry Management||Arnold Clark Mazda Stirling|
|Fleet Specialist Dealer||RRG Mazda|
|Mazda Local Business Dealer||Stoneacre Mazda Doncaster|
Full list of All-Star winners:
|John Mallis||Service Manager||Square Deal Motors (SDM) Mazda|
|Natalie Willey||Service advisor||Stoneacre Doncaster|
|Tim Richardson||Sales Manager||Perrys Mazda Blackburn|
|Paul Searle||Service technician||Rockingham Mazda|
|Jess Walker||Sales Controller||Brindley Mazda|
|John Turner||Senior Technician||Johnsons Mazda Oxford|
|Jasmine Kempton||Sales Executive||Essex mazda|
|Jason Stephens||Aftersales Advisor||Vospers Mazda Exeter|
|Sophie Duggan||Senior Service Advisor||Lodge Garage|
|Kim Berry||Senior Service Advisor||Croydon Mazda|